HospitalityCHRIS FLETCHER
Twenty years on hospitality floors: Hard Rock, Carluccio's, Pieminister and more. Chris knows what a Saturday night at 22:48 actually feels like, and why the till the team likes beats the one that demos well.
Independent, operator-led tech reviews for multi-site hospitality. We show you exactly what's working, what's quietly costing you, and what to fix. No vendor bias, no hard sell, and free for operators.
Independent, operator-led tech reviews for multi-site hospitality. We show you exactly what's working, what's quietly costing you, and what to fix. No vendor bias, no hard sell, and free for operators.
Most tech advisors have never worked a Saturday night. Ours have. One spent two decades running hospitality operations. One has spent his career inside the systems. One ran the floor at some of the UK's biggest operators. Together they translate between hospitality and tech, which is the whole job.
HospitalityTwenty years on hospitality floors: Hard Rock, Carluccio's, Pieminister and more. Chris knows what a Saturday night at 22:48 actually feels like, and why the till the team likes beats the one that demos well.
TechnologyThe systems half of the partnership. Chris maps how your tools actually talk, POS, payments, inventory, reporting, finds where integrations break, and knows which vendors deliver on their roadmap versus which just sell one.
OperationsFormer GM at Greene King and Young's, Caz brings the operational sense that keeps every recommendation grounded in real service. She is also the key to the 1,000+ tech stacks we hold on file.
One reads the room. One reads the API. One has seen 1,000 stacks. You get all three, in plain English.
Most tech advisors have never worked a Saturday night. Ours have. One spent two decades running hospitality operations. One has spent his career inside the systems. One ran the floor at some of the UK's biggest operators. Together they translate between hospitality and tech, which is the whole job.
HospitalityTwenty years on hospitality floors: Hard Rock, Carluccio's, Pieminister and more. Chris knows what a Saturday night at 22:48 actually feels like, and why the till the team likes beats the one that demos well.
TechnologyThe systems half of the partnership. Chris maps how your tools actually talk, POS, payments, inventory, reporting, finds where integrations break, and knows which vendors deliver on their roadmap versus which just sell one.
OperationsFormer GM at Greene King and Young's, Caz brings the operational sense that keeps every recommendation grounded in real service. She is also the key to the 1,000+ tech stacks we hold on file.
One reads the room. One reads the API. One has seen 1,000 stacks. You get all three, in plain English.
Pick one or string them together. Most operators start with a stack review and let it lead.
A full read of your current stack. What is working, what is end of life, what you are paying for twice. Scored red, amber, green.
How your tools actually talk, from POS to payments to inventory to reporting. We draw the data flow and flag where it breaks.
We sit on your side of the table. Better rates, fairer terms, buyout options. We know what these contracts should really cost.
Where AI genuinely earns its place in your operation, and where it is just a chatbot bolted onto a menu. Honest, hands-on sessions.
The change management most projects skip. Pilot first, train managers, clear rollback criteria. Never a big-bang go-live.
Shortlists built on what you run and what you actually need. Best for and not ideal for on every option, so the decision stays yours.
Pick one or string them together. Most operators start with a stack review and let it lead.
A full read of your current stack. What is working, what is end of life, what you are paying for twice. Scored red, amber, green.
How your tools actually talk, from POS to payments to inventory to reporting. We draw the data flow and flag where it breaks.
We sit on your side of the table. Better rates, fairer terms, buyout options. We know what these contracts should really cost.
Where AI genuinely earns its place in your operation, and where it is just a chatbot bolted onto a menu. Honest, hands-on sessions.
The change management most projects skip. Pilot first, train managers, clear rollback criteria. Never a big-bang go-live.
Shortlists built on what you run and what you actually need. Best for and not ideal for on every option, so the decision stays yours.
Not a slide deck that gathers dust. A working document your whole team can act on, written the way an operator talks, with the technical detail underneath when you want it.
Every system scored red, amber or green: replace, review, or keep. You see the whole estate's health at a glance.
The big decisions framed as a clear A vs B, conservative vs ambitious, side by side. You decide on the merits, not the fear of change.
A visual of how your tools connect today and where the pain sits, so the knock-on effects of any change are obvious before you commit.
What to move now, what can wait, sequenced around your trading calendar. Clear owners and a monthly review cadence.
The two or three options worth your time, each with best for and not ideal for, and the questions to ask before you sign.
Familiar category, lower change risk, contract-safe.
Open API, better rates, bigger upside, phased rollout.
Not a slide deck that gathers dust. A working document your whole team can act on, written the way an operator talks, with the technical detail underneath when you want it.
Every system scored red, amber or green: replace, review, or keep. You see the whole estate's health at a glance.
The big decisions framed as a clear A vs B, conservative vs ambitious, side by side. You decide on the merits, not the fear of change.
A visual of how your tools connect today and where the pain sits, so the knock-on effects of any change are obvious before you commit.
What to move now, what can wait, sequenced around your trading calendar. Clear owners and a monthly review cadence.
The two or three options worth your time, each with best for and not ideal for, and the questions to ask before you sign.
Familiar category, lower change risk, contract-safe.
Open API, better rates, bigger upside, phased rollout.
The advice costs you nothing because the tech companies fund the community they want to be part of. They invest to be in the room, not to win a specific deal. That keeps our advice on your side and helps good vendors grow.
Your stack review, the reports, the monthly cadence, all free. We are not upselling you software, so the only goal is what is right for your business.
Tech companies pay to be part of Stacked whether or not a given introduction turns into a customer. It buys them a real audience and honest feedback, and it funds the advice operators get for free.
The advice costs you nothing because the tech companies fund the community they want to be part of. They invest to be in the room, not to win a specific deal. That keeps our advice on your side and helps good vendors grow.
Your stack review, the reports, the monthly cadence, all free. We are not upselling you software, so the only goal is what is right for your business.
Tech companies pay to be part of Stacked whether or not a given introduction turns into a customer. It buys them a real audience and honest feedback, and it funds the advice operators get for free.
Book a stack review it's always free.
We'll read your setup, score it, and show you exactly where it's helping and where it's holding you back.