Nineteen sites, no CTO, and a rota tool they built themselves. Mike Statham on what actually moved the numbers at Tonkotsu, and the AI warning that came with it.

The five-star scale has been grade-inflated into meaninglessness. On Stacked's marketplace, a 3 isn't a warning sign, it's the most honest score you'll find anywhere in hospitality tech.

Switching hospitality tech is disruptive, so operators often stick with the wrong fit for too long. Here's how to spot when it's genuinely time to change, and how to do it well.

Labour is still hospitality's biggest controllable cost. Here are ten workforce management platforms worth knowing for 2027 — seven of them live on the Stacked Marketplace.

There's no shortage of AI talk in hospitality right now. So what's actually working on the ground, what's been quietly shelved, and where should operators focus? Tim from Caffè Nero, Andy from SSP and John from CrunchTime share an honest view.

We've spent a decade blaming hospitality's frontline for not engaging with technology. The real issue is that the people tech estate was designed, bought and configured for people at a desk with a company email, then handed to people who have neither. A look at why the stack is broken, and the two jobs that fixing it actually involves.

Epos Now killed its Dojo integration overnight. Here's what that means for every operator running separate POS and payment systems, and the one question you need to ask before signing anything.

Your workforce has changed. Your training hasn't. Here's why the LMS is the most underrated tool in your hospitality tech stack, and how to make it work for a Gen Z team.

Hospitality training is stuck in the past. Gen Z teams learn differently, compliance alone isn't cutting it, and the old model is costing operators talent and quality. Here's why the LMS is having its moment.

The till as we know it is disappearing. But the POS as a platform is more important than ever. Here's what that means for restaurant design, operations, the customer experience, and where the next wave of hospitality technology is headed.

Food cost is the second biggest line on your P&L, and most operators are still managing it with spreadsheets. Here are 10 inventory management platforms built for UK hospitality in 2026, listed in no particular order.

AI is everywhere in hospitality right now, but the gap between the promise and the practical reality is still huge. This guide cuts through the noise with honest insight on where AI actually works for restaurants, pubs, and hotels, what to prioritise, and a phased roadmap for getting started in 2026.

If you're running 10 to 80 sites and your tech stack still feels like it was assembled by accident, you're not alone. But the gap between where you are and where you need to be is widening fast. Here's why it's time to come to the table.

Every POS transaction, every delivery integration, every workforce tool, and every guest interaction now depends on one thing: your connection. Yet most hospitality operators still treat WiFi as a utility cost rather than a strategic asset. Here's why that needs to change.

Labour is still the biggest cost in hospitality, and the tools you use to manage your people can make or break your margins. Here are 10 workforce management platforms worth looking at in 2026 for UK hospitality operators, whether you're running a single site or a 200-strong estate.

Your POS is the backbone of your operation. It touches every transaction, every table, every report. Here are 10 POS platforms built for UK hospitality in 2026, listed in no particular order.