Hospitality technology marketplace

Pickpad

Smart order pickup station: takeaway and delivery orders on autopilot, seamless guest experience

About Pickpad

Pickpad fixes the chaos around takeaway and delivery orders, upgrading any pickup area into a smart pickup station in just 1 hour.

The problems Pickpad solves:

- Crowded pickup areas - Long wait times during rush hours - Staff constantly managing orders - Wrong or missed handoffs - Confusion with delivery drivers - Poor guest experience

How it works:

- Modular system of smart pads with sensors and displays - Each order is assigned to a pad - Pad double-checks order accuracy - Order status updates to ready automatically - Guests and delivery drivers are notified in real time - Smooth, predictable handoff flow - Clear order cycle data for tuning operations

Why it’s easy to adopt:

- Upgrades any pickup area in 1 hour - Fully integrated with POS/KDS - No redesign or construction - No process changes for staff - No upfront capital investment

The result:

- Takeaway and delivery on autopilot - Efficient operations - Fewer disruptions and mistakes - Fewer refunds - Happier staff - Seamless guest experience - More repeat orders